Results Guarantee T & C's

Results Guarantee T&Cs

Functional Consumer Products Ltd (“we,” “us,” “our”) offers a Results Guarantee (“Guarantee”) on qualifying supplement programs. If you meet the criteria below we will refund your purchase price in full.

1. Eligibility Criteria
To qualify for a refund under this Guarantee, you must:

1. Supplement Adherence and Consistency
   • Have taken the supplied supplement daily or as per dosage instructions.
     
2. Minimum Program Duration
   • Have completed at least a 30 day program (or the full program if it runs longer than 30 days).
     
3. Proof of Purchase
   • Provide a screenshot of your order confirmation showing the product purchased and purchase date.
     
4. Outcome Verification
   • Briefly be able to explain the results you were hoping for and the outcome experienced to help us improve going forward.

2. How to Claim Your Refund

1. Email contact@functionalcoffeecompany.com with:
   • Your order confirmation screenshot.
     
   • Confirmation that you meet each eligibility criterion above.
     
2. We will acknowledge receipt of your claim within 5 days and may request any additional information.
   
3. Upon verification, we will process your refund through your original payment method within 5 business days.
   

3. Exclusions & Limitations

• Any program completed in less than 30 days (or before its full duration, if longer) voids the Guarantee.
  
• Refunds apply only to the supplement purchase price and exclude shipping, tax, or handling fees.
  
• Only one refund is permitted per customer, per supplement.
  

4. Modification & Termination
We may modify or terminate this Guarantee at any time; any changes will apply only to purchases made after the change.

5. Governing Law & Jurisdiction
These terms are governed by the laws of England and Wales, and any dispute will be subject to the non‑exclusive jurisdiction of the English courts.